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Call Us (317) 255-2125

Home Security
Business Security
About Us
Security Tips
Support
Contact Us

What our customers say…

4.9

Based on 73 reviews

14:56 16 Sep 21

Excellent service from Mark. He called ahead of time, explained what he was doing, and made sure we knew how to operate our updated system.

Patricia Mendez

23:43 19 Jul 21

This is a great company. I have used their services for almost 10 years. Their after-hours tech, Tristan, was extremely helpful walking me through an issue due to a low battery. And there was the courteous follow-up on Monday to make sure I was happy with the service,

00:01 10 Jul 21

Installers showed up on time both days. They had a schedule and stuck to it for 2 days until the job was done. Very organized and did a great job for us. Will use them again for future projects.

17:24 04 Jun 21

Aaron at Nelson Alarm was incredibly kind , knowledgeable and professional. He helped out Alarm our service on technical questions we had and now have a much better understanding of how to use our system. A+ for Aaron !!!

20:24 26 May 21

The company I work for has used Nelson Alarm for fire and burglary for over a decade now and they have always been an easy company to work with. Their response time to system issues or needing to put the system in test mode has always been top notch. Their technicians are always professional, courteous, and knowledgeable. They also have a range of options so you can decide on the quality of equipment that you want for the application, from best value to best quality.

17:01 20 May 21

Tech provided exceptional service and answered all questions I had. There were a few issues with set up but he stayed until all issues were resolved and made sure I fully understand the system before leaving. Would highly recommend!

14:36 27 Apr 21

Nelson alarm took over the security installation of our home from another company. The original system was older, half hard wired and half wireless with multiple smoke detectors, heat sensors, glass breaks and door sensors. The wiring at the control box was a tangle of cut wires and ends all wadded up together and nothing was marked.The service technicians were amazing, and working in a single, long day for extra hours.... they finished the job and added and set up two new system control panels.Despite the long hours and having to trace and label the existing wiring, the helpful and cheerful attitudes and the professionalism and knowledge of the service technicians were above and beyond what was expected and necessary for a business to be successful. They asked questions in order to provide the service we wanted while maintaining the aesthetic quality of the home when placing new equipment and were able to prevent any major reconstruction when removing the old.The service technicians even made a video for us on the operation of the control panels and helped us set up the app on our phones.Thanks to Nelson Alarm and its trusted employees, our home is both safe and secure,Thank you Tristan and Spencer.

20:32 18 Feb 21

My wife and I just had the team from Nelson Alarm install a new security system with outside surveillance cameras at our home. They did a tremendous job with having to install this new technology in an older home. The guys were professional, courteous and friendly. They made the process very easy and made sure we understood how to use the technology. I would highly recommend Nelson Alarm in protecting your home.

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CONTACT INFO

2602 East 55th Street, Indianapolis, IN 46220

nelsonalarm@nelsonalarm.com

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