Security System FAQ
Our Most Frequently Asked Questions About Security Systems In Indianapolis
Having a home security alarm system with 24-hour monitoring installed can seem like a complicated endeavor. Here are just some of the Frequently Asked Questions that we at Nelson Alarm see on a daily basis.
What Is The Basic Home Security Package?
Instead of a “gotcha” package pricing structure, Nelson Alarm believes in a customized approach to security systems. Most customers, however, start out with motion sensors, window and door sensors, and a central control panel. All alarm systems come with redundant 24/7 monitoring and a Nelson Alarm yard sign.
Will My Security Alarm System Work During A Power Outage?
Your alarm system will come with a battery backup that keeps your system operational up to 24 hours, depending on the size of your security system and battery equipment installed.
Can I Control My Security System Remotely?
Through your home security mobile app, you can arm and disarm your system, get live feeds from your security cameras, set up alerts, and control home automation devices. The app is available for iOS, Android, and PC. You can also control many functions of your security system with Amazon Alexa or Google Home.
What Does “Redundant” Monitoring Mean?
Your security system from Nelson Alarm is backed up by 24/7 security monitoring. When an alarm triggers, a monitoring station is alerted to quickly enact your personal security plan. This includes contacting the proper emergency authorities, as well as making sure you are in a safe location. Monitoring happens 24 hours a day, 7 days a week, 365 days a year. And all our monitoring stations work in a cluster and if one of the monitoring stations is ever disabled because of a natural disaster, the monitoring of your alarm remains active and uninterrupted.
Why Should I Install A Monitored Fire Alarm When I Already Have A Basic Smoke Detector?
An ordinary smoke detector sounds an alarm when its sensors are filled with smoke. However, these smoke detectors can only alert you to a possible fire when you’re home to hear the alarm. A monitored fire alarm in Indianapolis hooks into your security system, so you’ll have someone responding to your alarm even when you’re out. Our monitored fire alarms also detect both smoke and heat, which makes the detector much more sensitive to a possible fire.
What Home Automation Devices Can I Add To My Security System?
Many different automation devices can connect to your security system to make your home more responsive and energy-efficient. Popular items include smart locks, smart thermostats, and programmable lighting. Control your home automation in Indianapolis with your security system mobile app.
Can Nelson Alarm Create A Commercial Security System For Multiple Worksites?
Nelson takes a customized approach to commercial security systems. This means you can see live feeds from all your security cameras or control access codes for any entryway from one central command center — no matter how many different buildings you need monitored.