Why You Should Use A Local Alarm Company In Indianapolis For Your Commercial Security

When looking for commercial security services, you can choose between a multinational corporation or a local alarm company. The big guys are well-known, but they have limited knowledge of commercial security in your city. Here is why an informed local alarm company in Indianapolis will serve you better.

Your Local Security Company Are Quick to Respond When Things Go Wrong

When your commercial alarm system fails, you need repairs right away. You don’t have time to wait for a national call center to take your call, route it to a regional office, and fit you into their schedule. It could be days before a technician arrives, leaving your business vulnerable. And once they do come, it may be an independent subcontractor with no prior experience working at your site.

Because your local alarm company in Indianapolis is based right here, they can come to your site much faster than a national chain. As a small business, they follow higher standards of customer service and accountability than big companies. They care that your property is at risk while your security system is down. And since they work and live right here in Indy, they can look up your service history and send a technician you know to your business immediately.

An Indy Alarm Company Knows Local Building Codes

Fire building codes get confusing. The language can be unclear, and they differ from city to city. You should be able to ask your alarm company for help, but big companies serve a lot of territories and know little about Indianapolis fire codes.

A local alarm company in Indy makes it their job to stay up to date on local fire codes.  They install fire alarm systems that meet area requirements so that you never have to worry about safety or fines. And if you ever have questions about updated codes, you can call on them for a quick answer.

Your Local Indianapolis Alarm Company Knows The Community

Your Indy-based alarm company understands the unique security needs of local businesses because they are one, too! They know the area and the security risks in your neighborhood. They have seen what security systems work or haven’t worked for your neighbors and other local commercial properties. Their insider knowledge lets them tailor their products and services to your specific needs.

Your Indianapolis alarm company also has relationships with local emergency responders. If you use a 24/7 business security monitoring service, you can feel more at ease knowing that your local alarm company has established lines of communication with first responders to get them to your site faster. Or work with your Indy alarm company to directly connect your security cameras with IMPD through B-Link.

And They Know You, Too

Have you ever called customer support at a national chain only for them to make you wait as they pull up your information and ask you to repeat your issue to multiple representatives? That doesn’t happen when you call your local Indianapolis alarm company.

Your local security company doesn’t have to find you in a national database. When you have a question or problem, you can expect to speak with the same representative who will recognize your business by name and quickly find your information. And if you have a problem, the same technician will come back to fix it. This familiarity gives your trusted alarm company more insight into what kind of commercial security solutions you need, and you’ll feel confident that you’re being taken care of.

Trust Your Local Alarm Company Nelson Alarm With All Of Your Commercial Security Needs

Commercial property owners in Indianapolis have trusted Nelson Alarms for almost 30 years. We follow local security trends so we can better serve our clients and the community. We keep your site secure and up to code with the latest alarm systems and 24/7 monitoring. To learn more about how we can help you protect your business, contact us at 317-255-2125 or request a free quote.

Contact Us Today For Your Indianapolis Home Security Needs

We would love to talk with you about your home security needs and help you design the perfect system for your family.  From burglar and fire alarms to more sophisticated monitoring systems, we think you deserve “Only The Best.” Give us a call at (317) 255-2125 to discuss your needs, or ask for a quote via email.

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